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Guide Feedback
1. Please enter the name of the Ambassador Guide who assisted you:
2. How satisfied were you with the assistance you received from the Ambassador Guide?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
3. Did the Ambassador Guide resolve your issue or concern?
Yes
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No
Comment
4. If the Ambassador Guide was not able to help you directly, were you referred to someone else?
Yes
No
Does not apply
5. Please rate your personal experience with the Ambassador Guide based on the following attributes.
Responsiveness
Very Good
Good
Fair
Poor
Very Poor
Helpfulness
Very Good
Good
Fair
Poor
Very Poor
Politeness
Very Good
Good
Fair
Poor
Very Poor
Knowledge of Old Pasadena
Very Good
Good
Fair
Poor
Very Poor
Efficiency in solving the problem
Very Good
Good
Fair
Poor
Very Poor
6. Do you have any suggestions for improvement of the Old Pasadena Ambassador Guide Program? Or better yet, was there something that you want to applaud about your experience?
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